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Loafers
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Oxfords
Double Buckle
Ankle boots
End of series
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NoveltyReturns, exchanges and refunds
From our shop Milan directly to your home. If the fit is not perfect or you wish to return the product, the return journey to the Marche is simple and assisted.
Returns and Exchanges Portal
Enter your order number and the email used at the time of purchase. Once the procedure has been confirmed, print the waybill and apply it to the package: the courier will go directly to your address to collect the product. You won't have to do anything else.
Log in to the PortalReplacement and Size Change
Quick replacement service with home collection included. You have 14 days from receipt to request the exchange via the portal.
Italy
The first size change is free. From the second change, the fare is €10.
Europe (EU)
Extra EU
Returned with refund
Simple return procedure for those who want a full refund of the original purchase.
Italy
Free for orders over €70. Below this threshold, the cost is €10.
Europe (EU)
Extra EU
Frequently Asked Questions
Should I call the courier?
No, we'll take care of everything. Once the label has been generated by the portal, the collection is automatically booked at your address.
How long do I have for the return?
You have 14 days from the delivery date to start the return or exchange procedure on the portal.
How should the shoes be returned?
The shoes must be intact, never used outdoors and carefully placed in their original Maestri Ciccone box.
Do you have doubts or questions?
Don't worry, the Ciccone Masters are here to help you.
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