Returns and the first size exchange are free throughout Italy.
Size exchanges are free and possible within 14 days of receiving the product.
Simply go to this LINK , enter your order number and email address, and click continue. From the portal, you can select a new size or choose a new product.
Once you've made your choice, you'll be sent a courier's waybill to print and attach to the package containing the product you're replacing.
From the 2nd size change onwards, each change will have a fee of €10 (VAT included).
Returns are possible within 14 days of receiving the product.
Simply go to this LINK , enter your order number and email address, and click continue. From the portal, you can request a return or exchange a size.
Once you've made your choice, you'll be sent a courier's waybill to print and attach to the package containing the product you're returning.
Once the product has been returned and verified to be undamaged, a refund will be made using the payment method chosen during the order process.
Returns are free for all orders over €65, while for orders under €10 the cost is €10.